Privacy Policy
Last Updated: September 12, 2025
Information We Collect
When you use our platform, we collect:
- Name, email address, and phone number
- Service location and address
- Details about your service requests
- We do NOT store payment information
How We Use Information
We use your information to:
- Connect you with qualified plumbers nationwide
- Send service confirmations and updates
- Provide customer support
- Contact you for emergency service needs
Information Sharing
We share your information ONLY with:
- The plumber servicing your specific request
- Authorities when required by law
- We never sell your data to third parties
Cookies and Tracking
- We use essential cookies only for platform functionality
- No advertising trackers or unnecessary cookies
- Analytics data helps us improve our service
Data Security
We protect your information through:
- Industry-standard encryption protocols
- Secure servers and data centers
- Regular security audits and updates
Your Rights
You have the right to:
- Access and review your personal data
- Request deletion of your information
- Opt-out of non-essential communications
- Exercise state-specific privacy rights where applicable
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
Changes to Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
For privacy-related questions or requests, please contact us at:
State Privacy Rights: Residents of certain states have additional privacy rights under laws like CCPA and GDPR. Contact us for details about your specific rights.
Privacy Questions? Contact us at
privacy@plumbingdudes.com