Terms & Conditions

Effective Date: September 12, 2025

Platform Services

Plumbing Dudes is a connection platform that connects customers with independent, licensed plumbers nationwide. We are not a plumbing service provider.

Acceptance of Terms

By accessing and using the Plumbing Dudes platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

  • We connect you with local plumbers across all 50 states
  • We do not employ plumbers directly
  • Independent contractors provide actual services
  • All work is performed by licensed, insured professionals

User Responsibilities

As a user of our platform, you agree to:

  • Provide accurate information about your service needs
  • Use the service lawfully and respectfully
  • Meet payment obligations as agreed with service providers
  • Allow reasonable access for service completion

Booking and Cancellation

Our connection process works as follows:

  • Submit your service request through our platform
  • We connect you with qualified local plumbers
  • Cancellations must be made at least 2 hours before scheduled service
  • No-show fees may apply as determined by the service provider

Limitation of Liability

Plumbing Dudes acts solely as a connection platform. We do not guarantee specific outcomes and are not liable for the quality of work performed by independent contractors. Any disputes regarding service quality should be resolved directly with the service provider.

Indemnification

You agree to indemnify and hold harmless Plumbing Dudes from any claims, damages, or expenses arising from your use of the platform or your interactions with service providers.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the platform, to understand our practices.

Modifications

Plumbing Dudes reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of any modifications.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in the United States.

Contact Information

For questions about these terms, please contact us via email only. We do not provide phone support for legal inquiries.

Questions about these terms?

legal@plumbingdudes.com

Disclaimer: Plumbing Dudes is a free referral service that helps users connect with local service providers. Local Plumbers does not employ the contractors that use our service. All providers are independent and Local Plumbers does not warrant or guarantee any work performed. It is the responsibility of the user to verify the contractor they hire has the necessary license and insurance required for the work being performed. All related issues are the responsibility of the applicable facility. Any third party products, brands or trademarks listed above are the sole property of their respective owner. No affiliation or endorsement is intended or implied. Same-day appointments are based on availability, schedule permitting.